Digital services open the future "Tencent enterprise point" debut service trade fair
From September 2 to 7, the China International Fair for Trade in Services (hereinafter referred to as the Trade Fair) with the theme of "Digital open future Services to promote development" was held at the National Convention Center in Beijing, and the China Certification and Accreditation Association successfully recommended member units to appear at the Trade fair for the first time. Tencent enterprise point was invited to participate in the results of the Service Trade conference, and specially displayed innovative products such as enterprise customer service, enterprise marketing, and enterprise navigation.
It is an important measure approved by the Party Central Committee and The State Council to promote a high level of opening up, promote the innovative development of service trade, and stabilize the basic foreign investment under the impact of the epidemic. The project released by the outcome conference of the Service Trade Conference is to release the latest patented technology products and the latest service model of the main body, which has strong cutting-edge, original, representative, demonstrative and publicity effects.
As a leading digital service provider, Tencent Enterprise Point is an important part of Tencent's cloud industry interconnection strategy upgrade. Based on technologies such as instant messaging, audio and video, artificial intelligence, and big data, combined with channels such as wechat and QQ, Tencent Enterprise Point helps enterprises establish comprehensive digital connections with customers and upstream and downstream, and uses enterprise point intelligent operation tools. Comprehensively improve the efficiency and effect of enterprises from marketing incubation, sales transformation, transaction coordination to customer service, and have helped hundreds of thousands of enterprises realize digital transformation and upgrading in 80+ industries such as education, industry, retail, mutual exchange, finance, logistics, and exhibition. At the Service Trade Conference, Shen Cuixia, the architect of Tencent Enterprise Point, introduced that Tencent enterprise Point intelligent customer service platform not only focuses on improving customer experience, but also realizes the infinite growth of customer experience turbine and drives the circular growth of enterprise internal experience turbine through the five external forces of "customer acquisition - transformation - service - partner - ecology". It also focuses on improving the enterprise experience, and realizes the continuous growth of the enterprise experience turbine by practicing the three internal strengths of business, data and technology, so as to support the unlimited growth of the external customer experience turbine.
It is understood that Tencent Standard and Tencent enterprise point digital services took the lead in passing the "Trusted digital Service Provider Customer Service digital platform service provider Capability Requirements" standard certification; Tencent Standards has led and promoted new technologies including cloud computing, Internet of Things, big data, applied to industrial Internet fields such as smart city, smart transportation, smart education, and provided technical standards for digital transformation support platforms, and made a lot of contributions. At the same time, Tencent Standards is also actively exploring the digital certification model, and actively participating in the relevant standardization work promoted by the National Certification and Accreditation Committee.
Service has no end, growth has enterprise point, Tencent standard and Tencent enterprise point will continue to play the brand, technology and other advantages, promote enterprises to break through the growth bottleneck, help the development of industrial data intelligence, and jointly promote cooperation and world economic recovery with an open mind. China Certification and Accreditation Association will continue to pay attention to the development of member units, continue to use the advantages of the platform, provide more accurate docking services, so that more members have the opportunity to show their own characteristics and advantages, and jointly serve the important national measures.
